Refund and Returns Policy

📅 Return Period

You have 30 days from the date you received your item to initiate a return.
After 30 days, unfortunately, we cannot offer a refund or exchange.

✅ Return Eligibility

To be eligible for a return:

The item must be unused and in original condition.
The item must be in its original packaging.
You must provide a receipt or proof of purchase.

❌ Non-returnable Items

Certain items cannot be returned, including:

Electrical parts (once installed)
Special-order or custom parts
Hazardous materials, flammable liquids/gases
Gift cards
Downloadable software or diagnostics tools

🔁 Partial Refunds

Partial refunds may be granted in the following cases:

Tools or items with visible signs of use
Opened packages of fluids, chemicals, or car care products
Items returned after 30 days from delivery
Items not in original condition or damaged due to user handling

💸 Refund Process

Once your return is received and inspected, we will notify you via email regarding approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within a few business days.

🕓 Late or Missing Refunds

If you haven’t received your refund yet:

Double-check your bank account
Contact your credit card company—it may take time to post
Reach out to your bank—processing times vary
Still need help? Email us at: speedway9685@gmail.com

❗ Sale Items

Only regular-priced items may be refunded.
Sale or clearance items are non-refundable.

🔄 Exchanges

We only replace items if they are defective or damaged.
To request an exchange, contact us at:
📧 speedway9685@gmail.com
📦 Ship your item to:
Speedway Auto Parts
Sharjah Media City, Sharjah, UAE

🎁 Gift Returns

If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return.
If the gift was shipped to the giver, we’ll issue a refund to the original payment method.

🚚 Return Shipping

To return your product, send it to:
Speedway Auto Parts
Sharjah Media City, Sharjah, UAE

Return shipping costs are non-refundable.
You are responsible for paying your own return shipping fees.
For valuable or fragile items, we recommend using a trackable shipping service or purchasing insurance.

📞 Need Help?

If you have any questions or need assistance with a return or refund, reach out to us:

📧 speedway9685@gmail.com